Enables Quick and Direct Communication with Wireless Subscribers
MobileDirect’s approach is unique in the market. Our intuitive campaign manager interface has won customer praise for its ease of use and scope of functionality. It only takes 30 minutes to set up and run your first campaign – entirely without any IT involvement. MobileDirect works seamlessly with DC Contact Center. And it works with your existing contact center solution.
Contacts Only the Specific Telephone Numbers You Provide
MobileDirect does not have a random or sequential telephone number generator. It cannot function unless provided with specific telephone numbers, and cannot store, produce or dial numbers without first being modified and technologically altered.
Requires Human Interaction to Send Every Message
Voice messages are sent only when a live agent selects a wireless subscriber's account. There is no predictive dialing function or other automated mode - only one wireless subscriber can be contacted at a time. The system allows your campaign administrator to select a single account or efficiently approve multiple accounts for contact.