Powering the high-performance contact center.

We're about more than the technology. We're about delivering real business results, and providing ROI and metrics that make an impact. Our goal is to be your partner in contact strategy—helping you navigate a complex, highly-regulated industry.

Learn More

Now Playing  - I Love DCS

DialConnection Product Map Infographic illustrating the relationship between all of the products offered. ''' Contact Center ''' ''' Implementation & Support ''' ''' Texting ''' ''' Data Analytics ''' ''' Speech Analytics ''' ''' MobileDirect ''' Existing Contact Center Platform (PBX/Dialer)

The Complete and Customizable Contact Center Solution

DialConnection offers a fully integrated, end-to-end solution to take your contact center's performance to the next level. Our intuitive, user-friendly interfaces and simple management tools help companies reach accounts and customers while maintaining compliance. Customizable options tailor to suit your needs and scale as your business and its requirements grow.

Click on each solution in this product relationship map to learn more about our capabilities and services.

Error message

  • Deprecated function: Methods with the same name as their class will not be constructors in a future version of PHP; nodequeue_queue has a deprecated constructor in include_once() (line 1120 of /home/dialconnection/dialconnection.com/includes/bootstrap.inc).
  • Deprecated function: Methods with the same name as their class will not be constructors in a future version of PHP; views_display has a deprecated constructor in require_once() (line 3161 of /home/dialconnection/dialconnection.com/includes/bootstrap.inc).
  • Deprecated function: Methods with the same name as their class will not be constructors in a future version of PHP; views_many_to_one_helper has a deprecated constructor in require_once() (line 127 of /home/dialconnection/dialconnection.com/sites/all/modules/ctools/ctools.module).
  • Deprecated function: The each() function is deprecated. This message will be suppressed on further calls in _menu_load_objects() (line 571 of /home/dialconnection/dialconnection.com/includes/menu.inc).
DialConnection delivered on their promises and is one of the major components in our technology infrastructure. They have definitely proven themselves based on our market-leading performance across all lines of business.-Maureen Peterson, President and COO of Ceannate

Connect with us by filling out the form or calling us at 856.336.6120.

We look forward to discussing how DialConnection can partner with your company to maximize the potential of your call center. Contact us today to learn how our innovative solutions can help you achieve your strategic goals for ultimate contact center success.