| If you already have the perfect TSR/Agent application and can't imagine having to use a "generic" application to provide Computer Telephony (CTI) integration... Don't Worry! Let the experts at Dial Connection convert your application to use the most recent CTI functionality without recreating the application in another environment. We can do it all or work with your programmers to cross train them on CTI functions using a variety of industry standard CTI tools. |
- Inbound Call Database Lookups/Screen Pops
- Call Control (Answer, Transfer, Monitor)
- Predictive Dialer Integration
|
| Let us use the right technology for you to have full CTI capability in your custom applications. No one solution is right for every case, Dial Connection uses the most appropriate technology for your application. |
| TSAPI Integration |
| TAPI Functionality |
Predictive Dialing Agents
Our Speciality!
|
|
|
